Everything you need to know about shipping and common questions
Shipping Methods
We offer the following shipping options:
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day
Processing & Delivery Times
Orders are processed within 1-2 business days. Delivery times begin after processing and vary by shipping method selected at checkout.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping on orders over $50.
International Shipping
We ship to select countries worldwide. International orders may be subject to customs fees and import duties. Delivery times vary by destination.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Use this number to track your package on the carrier's website.
Once your order ships, you'll receive a confirmation email with a tracking number. Click the tracking link in the email or enter the number on the carrier's website to see real-time updates.
If your order hasn't shipped yet, contact us immediately and we'll do our best to update the address. Once shipped, we cannot modify the delivery address.
Contact us within 48 hours of delivery if your package arrives damaged. For lost packages, please wait until the estimated delivery window has passed, then reach out to our support team.
Yes! Gift wrapping is available for an additional fee at checkout. You can also include a personalized gift message with your order.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient checkout.
You can reach our customer support team via email, phone, or live chat. We're available Monday-Friday, 9am-5pm EST and typically respond within 24 hours.
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